MindAware – Cybersecurity Awareness & Phishing Simulation Platform
As a UX/UI Designer at HSC, I worked on MindAware, a cybersecurity awareness platform designed to educate employees through continuous training, phishing simulations, and behavioral analytics.
MindAware 360, focused on long-term awareness programs, and MindAware Experience, a fast, automated 30-day version for companies needing quick impact with minimal operational effort. My goal in the project was to transform a complex security ecosystem into an intuitive platform where managers could effortlessly create campaigns, track employee vulnerability, and measure improvements in cybersecurity culture.
To understand the needs of security leaders, I conducted interviews with CISOs, IT managers, and HR teams who were responsible for training large employee bases. Many reported that traditional awareness tools were too time-consuming, offered limited automation, and required excessive manual work to set up campaigns. Using these insights, I redesigned the entire experience to simplify campaign creation, allowing managers to launch phishing simulations and training flows with minimal steps. I introduced a streamlined onboarding process, clearer classification of training modules, and a visual campaign builder that made the process more transparent and predictable. This helped reduce friction for teams who previously needed hours to configure campaigns.
With the structural improvements defined, I focused on designing dashboards that delivered clarity and actionable insights. I created a vulnerability overview where managers could instantly see how many employees were at risk, who clicked simulated phishing emails, who reported incidents, and how the organization’s security posture evolved over time. To support the MindAware Experience version, I crafted a fully guided 30-day flow with automated steps, progress tracking, and training reminders that adapted to employees’ behaviors. Throughout the process, I validated prototypes with real users, refined microcopy to make cybersecurity concepts easier to understand, and improved visual consistency to increase trust and reduce cognitive load — especially for non-technical teams.
The redesigned experience strengthened the platform’s usability and significantly increased engagement with cybersecurity training. With simplified flows, clearer dashboards, and automated campaign support, managers were able to onboard teams faster and run awareness initiatives with far less effort. As a result, companies using MindAware reported higher training completion rates and better participation in phishing simulations, ultimately reducing overall human vulnerability — which remains responsible for roughly 74% of data breaches. My role in the UI/UX of MindAware helped transform the platform into a more accessible, high-impact tool that empowers organizations to build a stronger cybersecurity culture.
